Welcome

... if finishes are not specified at checkout item will shipped as pictured in the thumbnail ...
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WELCOME to Bunkhouse and Broadway

We hope you take awhile to browse and meander through our online shop. Whether you are in need for a gift, looking for yourself or are browsing we hope you like what you see.

We are a husband and wife duo located in rural Harney County, Oregon. All signs are made from start to finish right here at our local work shop, by us and a few helping hands.

We strive for excellence and we are confident that we produce only high quality signs and home decor. We use premium wood and materials guaranteeing only the best for our great customers.

It is our goal to help you find and buy a product that you absolutely LOVE in hopes you will be a lifetime Bunkhouse and Broadway customer. So please contact us with any questions or suggestions you may have. we love to interact with you!

And remember if you are ever passing through rural Eastern Oregon please stop by our 'local' store and floral shop | 4-B Nursery & Floral | 336 W. Monroe St | Burns, Oregon. We would love to meet you!!! www.facebook.com/4bnursery

enjoy!
B.B.

Payments

If you are new to Etsy you can use this informative guide on the checkout process. http://www.etsy.com/help_guide_checkout.php

Shipping

SHIPPING & TRANSIT TIME

most all signs and steel items ship FedEx Ground

13" x 13" and smaller signs ship USPS Priority Mail [1-3 days] or FedEx Ground

all other signs normally ship FedEx Ground but occasionally USPS is more affordable

you will receive an email when your package has shipped with tracking number. Bunkhouse and Broadway cannot be responsible for guaranteed transit times, for that is the responsibility of the carrier.

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TURNAROUND TIME is listed under 'item details' and can differ from sign to sign

be sure to also check our READY TO SHIP section if you are looking for something a little quicker.

READY TO SHIP | will ship exactly as pictured in thumbnail, if other finishes are chosen standard 7-10 business day turnaround time will apply

turnaround time includes the time in which it takes for us to make your sign after checkout is completed. shipping time is not included.

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all signs are shipped to your Etsy address. please be certain that this is correct. if you need to ship to a different address, please include it in the ‘notes to seller’ at checkout, we would be happy to do so.

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GIFTS

sending a gift? we are happy to gift wrap any item for you free of charge. We can even include a personal message from you. please provide all the information and 'card message' in the note to seller section at checkout!

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 3 days of delivery

Ship items back to me within: 14 days of delivery

Request a cancellation within: 12 hours of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Digital downloads
  • Items on sale

Questions about your order?

Please contact me if you have any problems with your order.

Returns and exchange details

we strive for excellence and we are confident that we produce only high quality signs and home decor. we use premium wood and materials guaranteeing only the best for our great customers.

because we are confident in our products we guarantee your satisfaction. so for some reason if you are not satisfied with your item please message me within 48 hours of receiving your item and I will gladly issue a refund once returned.

please note the buyer is responsible for the return shipping cost, unless the item was damaged during the shipping process. and initial shipping charges are not refunded. all refunds must be brought to my attention within 48 hours of the date received for a full refund. we will process and issue all refunds once we have received the item back for inspection.

Additional

we provide various sign + signage + frame options for each sign we sell. if you do not leave your preferences in the note to seller section at checkout we will assume you wish to have your sign and or product made just 'as pictured' in the thumbnail for that item.

please note all of our items are handmade, hand painted or hand crafted thus no two items are ever exactly the same. sizes of signs can vary up to 1 inch.

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